Welcome to AGVID.IO. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation and management platform.
By using AGVID.IO, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
1.1 Personal Information
When you register for an account, we collect:
- Account Information: Name, email address, and password
- Profile Information: User preferences, settings, and profile details
- Payment Information: Billing address and payment method details (processed securely through Stripe)
1.2 Content and Usage Data
- Generated Content: Videos, images, audio files, and avatars you create using our platform
- Prompts and Inputs: Text prompts, reference images, and other inputs you provide for AI generation
- Project Data: Your saved projects, workflows, and editing history
- Usage Analytics: Features used, generation requests, credit consumption, and platform interactions
1.3 Technical Information
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed, and referring URLs
- Cookies and Tracking: Session tokens, authentication cookies, and analytics data
- Performance Data: API response times, error logs, and system diagnostics
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Provision
- Process your AI generation requests (videos, images, audio, avatars)
- Store and manage your generated content and projects
- Provide access to our video editor and other platform features
- Maintain your account and user preferences
2.2 Payment Processing
- Process subscription payments and credit purchases
- Manage billing cycles and payment methods
- Generate invoices and transaction records
- Prevent fraud and unauthorized transactions
2.3 Platform Improvement
- Analyze usage patterns to improve our AI models and features
- Monitor system performance and optimize infrastructure
- Develop new features and enhance user experience
- Conduct research and development for AI technologies
2.4 Communication
- Send service-related notifications and updates
- Respond to your inquiries and support requests
- Provide important account and security alerts
- Send promotional content (with your consent)
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers
We share your information with trusted third-party providers who assist us in operating our platform:
- Payment Processing: Stripe (for secure payment transactions)
- Cloud Infrastructure: Supabase (for authentication and data storage)
- AI Generation: Multiple AI providers (Seedance, Kling, and others) for content generation
- Content Delivery: CDN services for fast content delivery
- Analytics: Analytics providers for usage insights and performance monitoring
3.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations, court orders, or government requests
- Enforce our Terms of Service and other agreements
- Protect our rights, property, or safety, and that of our users
- Prevent fraud, security breaches, or illegal activities
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.
4. Data Storage and Security
4.1 Data Storage
- Your data is stored on secure cloud infrastructure with encryption at rest
- Generated content is stored on CDN servers for fast access and delivery
- Backups are performed regularly to prevent data loss
- Data retention periods vary based on content type and legal requirements
4.2 Security Measures
- Industry-standard encryption for data transmission (HTTPS/TLS)
- Secure password hashing and authentication mechanisms
- Regular security audits and vulnerability assessments
- Access controls and authentication tokens with expiration
- Monitoring systems for detecting and preventing unauthorized access
4.3 Data Breach Protocol
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the platform and prevent further unauthorized access.
5. Cookies and Tracking Technologies
5.1 Types of Cookies We Use
- Essential Cookies: Required for authentication and core platform functionality
- Performance Cookies: Help us understand how users interact with our platform
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Collect anonymous usage data for platform improvement
5.2 Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of our platform. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block cookies from specific sites
- Clear all cookies when closing the browser
6. Your Rights and Choices
6.1 Access and Control
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your generated content and project data
- Opt-out: Unsubscribe from marketing communications
6.2 GDPR Rights (EU Users)
If you are located in the European Union, you have additional rights under GDPR:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with supervisory authorities
6.3 CCPA Rights (California Users)
California residents have the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed
- Opt-out of the sale of personal information
- Request deletion of personal information
- Non-discrimination for exercising privacy rights
7. Children's Privacy
AGVID.IO is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: